If you are not satisfied with your purchase for any reason, return it in new condition to Campo within 7 days for a refund or 30 days for an exchange.Before we can offer you an exchange or refund we only ask that you include all of the original cartons, packing materials, manuals, accessories, antennas, etc. along with the product you wish to return. All must be in "like-new" conditions. A minimum 20% restocking fee will be charged for products not in "like-new" conditions. Sorry, special orders, installation charges, shop charges, connect fees and open accessories are non-refundable. There are no refunds on portable radar detectors and portable navigation products.